FAQ

Shipping & Delivery

*We offer free shipping on all US/Canadian orders over $100 USD.*

It generally takes up to five days to process and make your order. Once your order ships you will receive a tracking number.

We occasionally drop pre-order items. In this case, the pre-orders must undergo production before shipping, which generally takes a few weeks. You will receive a shipping code after production is complete.

Ririsu! Co is excited to offer international shipping. There may be a longer shipment time, but you will still receive tracking.

*Due to the Covid-19 pandemic, you may experience longer than usual shipping times. Don't stress! Your order is coming.

Customer Support

Ririsu! Co offers returns for damaged or incorrect items. We have a 30 day guarantee on our merchandise, just contact us at merch@ririsu.io and we will happily address any concerns with your order.

We recommend you wash your garment(s) on cold, inside out, and with like colors using a mild detergent. Non-chlorine bleach only when necessary and recommended. Tumble dry on low or hang dry to get the longest life out of your garment. Cool iron while inside out, do not iron the design.

Payment

We accept Google Pay, PayPal, and all major credit cards!

About Us

As of now, we are an online only store. However, we are located in New Orleans and attend local conventions and host pop-up events.

We are an online apparel company located in the New Orleans area.

We are always open to working with new and talented artists! For information on collaborations or features, please contact us at merch@ririsu.io

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